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Terms & Conditions

SALES

All items are made in Italy. Please make sure that shipping & billing addresses match as it is crucial for your order to be processed and shipped in a timely manner. In case the ordered size is not correct, JOSHUAS gives one free exchanged possibility.


WEBSITE

Use of the website Constitutes your agreement to follow our terms & conditions. Use of the name and logo JOSHUA*S, photo’s, graphics, and images without the prior written consent from JOSHUA*S is strictly prohibited.


PAYMENTS

We accept VISA, Mastercard, American Express and payments by credit card on PAYPAL website. Payment of duty & tax for international orders are responsibility of the buyer. Once the payment is forwarded, you will receive an email with the confirmation of the occurred payment. All the sales prices of the products that are indicated on the website are expressed in EUR, inclusive of VAT. The shipping cost is not included in the purchase price, but you will find it at the order check out.


RETURN POLICY

The return is possible within 5 working days of receiving the product.

The returned items must meet our criteria:

- the items must be returned unworn and unused, with all the labels attached and the original packaging included;

- the products must be returned with their original boxes;

- when you try a shoe on, please do not ruin its sole or damage its box.

Those returns that do not meet our requests above will not be accepted.


Distributed by White Room srl. All rights reserved. VAT 03159970122

Distributed by White Room srl. All rights reserved. VAT 03159970122